About Us

Performance Management International LLC is a performance facilitation firm founded in 1983 that specializes in executive career coaching and business consulting to emerging businesses and entrepreneurial organizations. Using DATA™ a proprietary goal achievement process, PMI works with clients to close the gap between current and desired performance with strong emphasis on strategic planning, process/performance improvement and skill development. Since its inception, PMI has researched, developed and implemented this dynamic process that has enabled accomplished professionals and emerging organizations to:

• Prepare for the future through strategic planning and defining missions
• Ensure the future through development of executive leadership skills and core values
• Gain buy-in to the future through a cumulative goals process
• Quantifiably increase effectiveness and efficiency to achieve personal and organizational goals
• Measurably effect positive behavior change with leaders, managers and supervisors to unleash their creativity and organizational impact
• Measurably improve the Customer Satisfaction Index
• Improve productivity through cycle time reduction and process improvements
• Facilitate resolutions to organizational issues and performance barriers

Through our proven DATA Process™, PMI works strategically with its clients to define and achieve outcomes that impact an individual or organization’s core areas that include: value positioning, leadership, quality, customer perspective and/or the ability to innovate and grow with greater profitably.

PMI’s Expert Services
Executive Career Coaching
Coalition of Emerging Organizations (CEO Forum)
Corporate Consulting and Training
Corporate and Keynote Speaking

Why Our Clients Work With Us
Our clients love working with us because of our passion for results. This naturally leads to developing long-term relationships with our clients. No other organization provides the combination of performance development process, facilitation expertise and partnership services that are the cornerstones of the PMI philosophy.

Who Are Our Clients? 
Our varied client base includes organizations of all shapes and sizes including for-profit, not-for-profit and government. A representative sample of our clients include: SAP, Avon Products, Delta Airlines, Mt Sinai Hospital, Lighthouse for the Blind, Kaplan College, Motorola, News Media, Miami YWCA,   Click10.com, Midwest Eye Center, Bottomless Closet, Smith Barney, Frito Lay, Campbell Software, Fruitful Yield, Welfare to Work Coalition, BrightStar, Barry University, The Children’s Psychiatric Center, AT&T and Liquid Capital.           

Why Choose PMI...

Tailored Programs Based Upon Client Goals
Whether we are guiding an executive through a tough career transition or helping a corporate client achieve the next stage in their development, at PMI we work backward with your end result in mind, laying the foundation to manage performance and development. We ensure the process is in line with your key objectives, culture, vision, values and overall strategies.

Pre & Post Assessments to Measure Results
As a partner to our clients, we collaborate to determine specific performance expectations and set quantitative measures to evaluate pre and post proficiency levels in areas involving the skills, knowledge and attitudes for desired results.

Dynamic Interactive Work Sessions
At PMI we create a development "success cycle," taking new concepts and skills and applying the mechanics to real life, applicable situations. We increase confidence through application and adjustment, then reinforce positive behavior changes and move forward to the next level of proficiency.

On-Going Telephone/Email Coaching
Clients have access to unlimited Laser Coaching via phone or email over the duration of services. PMI also offers individual or group assistance for up to 30 days after the completion of a corporate training program.

Long-Term Improvement/Retention
We have found our powerful coaching, training and development methods produce long-term results and higher skill proficiency as demonstrated by the success rates of our clients.

Jeannette Kraar, President and CEO of Performance Management International, LLC is a highly-acclaimed business consultant, coach, entrepreneur, speaker and author. Her expertise draws on 25 years of practical experience in corporate management, human research and training and development. Kraar has provided services as a consultant to leading national organizations as well as small startups that have realized record-breaking growth. She is also a powerful speaker and facilitator of breakthrough programs geared toward developing the most important asset – the human potential, and assisting companies and individuals through the change process of projected growth or compulsory reorganization.

Ms. Kraar has managed a multi-regional service force of over 2,600 individuals and created two successful startups in diverse enterprises. After quickly generating revenues that placed her in the top 2% of the industry, she became a sought-out speaker and trainer. Today she still “plays” with the “best and the brightest”, collaborating with Les Brown as part of his Platinum Speakers Network and sharing her compelling messages with individuals and companies who want to experience greater breakthroughs in their success. Kraar was highlighted in Inc. Magazine for her impact on a software development company that became one of the fastest growing companies in America for five consecutive years; Through her hands-on experience and acute business acumen, Kraar has consistently helped organizations increase quality, profitability, talent acquisition and customer penetration.

Kraar specializes in a goal achievement process that closes the gap between current and desired performance with strong emphasis on strategic planning, performance improvement and skill development. Her powerful four-step process is based on DATA™: Discovery, Assessment, Training and Achievement. Jeanette applies this powerful process into customized performance management tools that include but are not limited to: needs analysis, job descriptions, job performance measurements, talent acquisition, policy development and process improvements.

Jeannette’s clients are represented by industries spanning financial and professional services, technology, healthcare, retailing and consulting within corporations, non-profits and government agencies. A representative sample include SAP, Avon Products, AT&T, YWCA, Motorola, Lucent Technologies, Medtronic, True Value, Delta Airlines, Kaplan College, News Media, Midwest Eye Center, Bottomless Closet, Frito Lay, Lighthouse for the Blind, Mount Sinai Hospital and Fruitful Yield. In addition, she has worked with various non-profit agencies affiliated with the national Welfare to Work Program.

Kraar’s book, BREAKTHROUGH, The Hate My Job, Need A Life, Got Laid Off, Can’t Get No Satisfaction SOLUTION was released in early 2005. Barry University commissioned Ms Kraar to create a course for its adult education program and used Breakthrough Solution as its required text. The book is available through Amazon, Fortune, and Barnes and Noble on-line as well as better bookstores. Her latest book, BreakThrough DATA  -  A Workbook and Life Journal of Discovery, Assessment, Training and Achievement will be released in late fall of 2007.